Litespeed Webserver Issue
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Resolved
The litespeed webserver crashed on the Shared Hosting server. The issue has now been addressed.
LHYcloud 01-UK01 Region Outage
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Monitoring
The incident has been resolved, however we have asked the upstream ISP for RCA and will be sharing the details shortly. Users affected can raise a ticket for SLA credits against the downtime. We apologise for the inconvenience caused!
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Investigating
We are aware of the issue and currently investigating.
LHYcloud 02-GRA01 Region Major Outage
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Resolved
We have identified that one of the users were responsible for high network usage(Exceeding ~10Gbps) leading to partial outage in the region. Specifically LHYcloud 02-GRA01 Availablity region 3 users were affected. The services have now been restored.
Shared Hosting - server8 Mitigation
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Resolved
We received a DDoS Volumetric attack targeting a customer. Automatic mitigation was enabled and the attack was scrubbed in ~14min
LHYcloud 01-UK01 Region Outage
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Resolved
There was a cooling problem in the datacenter resulting in high temperatures across multiple nodes in CLOUD01-UK01 region which consequentially shut down some VM nodes in the region. It has since been resolved and temperatures are back to normal.